Ride Norfolk wants to hear from users

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Ride Norfolk saw numerous changes in 2019.

Last spring, the service began providing daily routes to Brantford. Route changes, additional stops, and a new local schedule were also added to the transportation service.

And now it’s time to get feedback from the public on the changes and input on going forward.

Ride Norfolk has developed a 21-question online survey (surveymonkey.com/r/ridenorfolk) to help staff make decisions on future destinations and direction of the service.

“We’re always looking at ways to provide value, and who better to ask than our residents?” Blaire Sylvester, Norfolk’s public transportation and business development co-ordinator, said in a media release. “The more people that share ideas and suggestions, the better we can tailor the service to their needs.”

The survey asks residents if they use Ride Norfolk and, if so, how often and what can be improved upon.

The survey also invites feedback on the possibility of adding an on-demand type service, door-to-door service and an electronic fare system.

The survey is available until April 1. Participants will have a chance to win a $50 Norfolk County gift card that can be used towards the purchase of any county facilitated program or service, including Ride Norfolk tickets.

Ride Norfolk has operated since 2011. Regular year-round service runs Monday – Friday from 7:45 a.m. – 6:30 p.m.

For more information, contact Ride Norfolk at 519-428-3178, transit@norfolkcounty.ca or www.norfolkcounty.ca/transit.



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