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Financial relief measures for Oxford water, wastewater customers

In light of the current COVID-19 outbreak, and public health guidelines that recommend increased hand washing, cleaning and sanitizing, the usage of municipal water and wastewater systems is expected to rise. To help ease the financial burden for Oxford County residents and businesses, County Council has approved the following user-relief measures.

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Effective June 1, 2020 water and wastewater rates will be rolled back to 2019 rates until Dec. 31, 2020.


Disconnections are suspended.
Deferred payment arrangements are available to those who demonstrate financial need.

In addition to financial relief for users, Oxford County will also defer all mandatory connections to water and wastewater service planned for 2020, and defer capital billings planned for 2020.

For more information about water and wastewater rates, visit


Provincial Offences Act court closure extended to July 3

Due to the ongoing COVID-19 pandemic, the Chief Justice of Ontario has extended the cancellation of Provincial Offences Act (POA) courts in the province until July 3, at the earliest.

If you had a matter scheduled in POA court between March 16 and July 3, 2020, you are not required to attend. Your matter will be rescheduled for a future date not yet determined. Once the Chief Justice of Ontario has approved the resumption of POA courts, you will receive a notice with the rescheduled appearance date.

The Oxford County Provincial Offences office is closed for in-person visits; however, the POA staff are available to assist you by phone at 519-537-4890 or by email For additional information, visit, and
For COVID-19 updates for all Oxford County services, visit

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